Re: Expensive Divorce - The Split Thread
Posted: Thu Oct 17, 2024 7:58 am
Phantom isn't making boots anymore. Was always intrigued with hard boot setups but alas
Hello Phantom Riders - We hope you have all been enjoying your summer, and for those of you still riding in the southern hemisphere, we hope that you are still getting some nice turns. To get straight to the point - Phantom is not going to be making any more boots. It's a big change to our business, but we think that it's the right move for Phantom. It's important to be clear that we still have a good number of boots in stock. It is also important to note that we are fully stocked with all service parts and will continue to honor our warranty and provide service on every boot that we have sold - we are not abandoning our customers. And while we still feel like the Slipper HD is an incredible value to our customers, we just cannot keep up with the workload any longer: We are extremely proud of what we have achieved with the Slipper and the Slipper HD - in addition to winning several industry awards, ultimately, it made hardboots and the split tech system accessible to the general public. We gave riders a platform that was endlessly customizable - from the fit to the ride, everything could be personalized. As a lot of you guys are aware, this project has been a major undertaking for us. Phantom at its largest has been 5 people, including John and Alex, with a handful of helpers who would work seasonally. What producing boots has meant is working huge amounts of hours to get it done. Every single component of the boots is assembled by us, by hand, which has meant 50- 60+ hour weeks, consistently. Sacrificing riding time. Sacrificing family time. Because in addition to all of the work that comes with producing boots, everything else that we sell has to be manufactured, built, sold, and serviced. We've worked these kind of hours for 4 years now, and it's taken a toll on all of us. Jason Goldstein, who many of you have worked with directly, has probably been the hardest working man in the splitboard industry over the last few years - that's no exaggeration. The fact is that continuing to produce boots is unsustainable at Phantom's current size, and we want to be able to splitboard during the winter, not just in the late spring. We are extremely proud of what we achieved, but it's time to move to a more sustainable work model. Phantom is not going anywhere - We are going to continue to make the best SplitTech bindings and board hardware in the industry. We are also going to continue making our patented Link Levers, which will still fit all Atomic Backland models. Most importantly. we made sure to order enough spare parts that we will be able to service all of the boots that we have sold for the foreseeable future. As always, please feel free to reach out to us with any questions at info@phantomsnow.com We are deeply grateful for all of your support; past, present and future - it means the world to us.
John Keffler and Alex Gelb