Got the 22-23 ride insano (size 9, tan) from a local board shop last October.
Rode em 5 times before noticing bottom left outsole splitting at the seams.
Called their customer service but apparently in Canada we have to go through the point of sale (local shop) rather than Ride.
Took it to the shop only for them to say Ride won’t replace until next season, but they can help me glue it.
Ended up repeating this entire process 3 times, as the right boot split as well on both ends.
Finally said goodbye to em and just got a pair of Deeluxe boots instead.
Overall Ride Insano feel: 9/10 comfortable and stiff, duo boa on feet really help those with wider feet. Support 3/10, unclear whether Ride has bad support or something is up with my shop.
Last note: my shop mentioned 3 customers this season had the same problem with Insanos.
Damn I still want to buy em next season though, maybe from their site direct
